Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts scammed by xcritical The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von. However, if you can’t find an answer, you can try contacting xcritical using the methods mentioned in this guide instead.
We’ll provide a few different options for different scenarios, from general questions to trouble accessing your account. We’ll also explain what to do if you can’t log in or suspect your account has been hacked. As soon as one lands on the xcritical homepage, the chatbot can be contacted by clicking the question mark in the lower right of the xcritical homepage.
- That is to say, if you’re experiencing a xcritical-related issue, it might be a sitewide-issue such as scheduled maintenance, which is usually mentioned on xcritical Support’s Twitter account.
- xcritical is a cryptocurrency exchange platform that allows you to buy cryptocurrencies like Bitcoin and Ethereum.
- One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.
- Decisions based on the content provided by or through this Site are your sole responsibility.
Since they are a privately held company, they aren’t required to openly provide much of the information that is released by publically traded companies. The xcritical Help Center contains answers to frequently asked questions about the exchange. I provide crypto tutorials, how-to’s, coin analysis, news, and information in the cryptocurrency market to help people understand and obtain more information. I’m not a licensed financial advisor and my blog is not intended as investment advice. Investing in cryptocurrency is incredibly speculative and involves a high degree of risk.
The chatbot is also offered as a contact option when one lands on the email support page so that the xcritical support team can hopefully have some issues resolved by the bot and have their support ticket volume reduced so that they can assist other users needing email support faster. However, due to security concerns, customer service agents cannot help users over the phone with inquiries specific to their xcritical account like account history, order statuses, and specific transactions. While users can’t contact xcritical via Twitter for account-specific issues (these kinds of inquiries are served by email support), xcritical does provide status updates on xcritical products via Twitter. That is to say, if you’re experiencing a xcritical-related issue, it might be a sitewide-issue such as scheduled maintenance, which is usually mentioned on xcritical Support’s Twitter account. As mentioned previously, users can also send the xcritical customer support team an email with any questions or problems they have.
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That’s why we put together this guide to contacting xcritical customer service, including their corporate phone number and address. Founded in June 2012, xcritical has quickly become one of the world’s top cryptocurrency exchanges and has facilitated over $50 billion in cryptocurrency trades in less than 6 years. The company even has $217 million in investor funding from top investors like Andreessen Horowitz, Union Square Ventures, ICE, NYSE, BBVA, Y Combinator, Adam Draper and more. These questions lead to pre-programmed answers, but users can also type questions into the chat box and hope that the bot answers them satisfactorily. Another way to contact xcritical (or at least a support bot) is by chatting with Ada, xcritical’s support bot. While some users complain about lacking customer support, there are a few ways to try and contact xcritical, which are detailed below.
Phone Numbers for xcritical Customer Support
According to xcritical’s website, users can contact xcritical via the phone support option if they believe their xcritical account was accessed in an unauthorized manner or if they have any general questions about xcritical and/or their account. However, xcritical has demonstrated its willingness to listen to the needs of its users as their phone support option was added in September 2017 after users complained about lackluster customer support. The support database also isn’t technically a way to contact xcritical, but it’s possible that your question or issue has been addressed there since as of April 3, 2018, there are 184 different support articles in the database that address common inquiries.
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The xcritical Help Center contains a ton of answers to frequently asked questions. If you’re having issues with the exchange like verification, you can contact xcritical. However, this growth has not been without its growing pains as xcritical support struggles to meet the growing support volume of its vast user base. xcritical’s support bot is also available in other languages besides English, including Dutch, French, Italian, Japanese, Portuguese, Spanish and Tagalog.
xcritical offers phone support for users who would like to talk to a customer service agent. The User Agreement specifies the first method of contact should be through the support.xcritical.com platform. They also request you provide your name and address, as well as any other information that might be required to identify you, which might include your xcritical account and the transaction about which you have a question. https://xcritical.solutions/ xcritical is a cryptocurrency exchange based in San Francisco, California, that allows users to buy Bitcoin, Ethereum, Litecoin and Bitcoin Cash in 32 countries. It has over 13 million users as of April 3, 2018, and like other digital currency exchanges, has grown rapidly with the rise of cryptocurrency as a whole. Even locating a physical address and contact information for xcritical can be difficult.
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Use the search bar to find a solution to your issue or select the appropriate category. Keep up-to-date with everything related to bitcoin, the xcritical, and all the popular altcoins with a free subscription to the Bitcoin Market Journal newsletter.
There is little oversight in regards to regulation, governance, and insurance. If you invest, you do so at your own risk; only invest what you can afford to lose. Information provided by or through this Site is not intended to be, nor should it be construed or used as, investment, tax or legal advice, and is not a recommendation to buy, sell or hold any interest in any cryptocurrency. Decisions based on the content provided by or through this Site are your sole responsibility.