About Role – Laboratory Sales Specialist
We are looking for a Laboratory Sales Specialist to join our team: Someone who is a responsible and experienced individual who can foster and maintain client relationships and be the face of our company. This person will drive prospective clients and customers to the business through a consultative, relationship-based approach, keeping them up-to-date with market insights and regulatory changes and providing the best-informed advice available in the RCM market, leading AIMA’s clients to ultimately recognize their strategic objectives. In addition to improving their RCM process through AIMA’s services, LSS will work with our lab clients to strategize the best approach to increase their own testing menus and volumes.
The Laboratory Sales Specialist will work in a high-intensity, fast-paced environment directly managing customer relationships and expectations. The role also includes managing introductions and initial communications between the RCM Operations Team and the client. This includes a constant state of setting and managing client expectations.
We are looking for smart, driven, and passionate individuals that want to help our laboratory clients with their commercial goals. Our employees are problem-solvers, people with great ideas for revenue growth and financial strategies. The ideal candidate will be an experienced healthcare salesperson who is comfortable generating sales leads with new clients and maintaining relationships with existing ones. This candidate will be able to understand a prospective client’s needs and offer an ideal solution. The ideal candidate will have strong communication skills and a positive track record of exceeding outlined goals.
Compensation
This role is eligible for salary plus commission based on performance
- $70,000-100,000 base salary
- Commission potential exceeds $150K-180K in the first year
- Benefits include consideration for Medical, Dental, Vision
- 20 days PTO
- Unlimited growth potential
Main Duties
- Identify and target sales leads
- Build and maintain relationships with clients
- Set and exceed sales quotas
- Prospect clients and understand their needs
- Budget and allocate resources efficiently to maximize outcomes
- Ensure the best possible experience for all clients
- Quickly come up with solutions for client pain points, focusing on increasing their revenue and maximizing profits
- Be willing to take client calls and manage expectations out of hours
- Work alongside the Customer Success Team to ensure that customer implementation is a smooth and efficient process
- Work alongside Sales Operations Coordinator to ensure that the contracting and engagement process with prospects and new clients is effective and appropriate
Key Attributes and Experience
- Bachelor’s degree
- A minimum of 3 years working in the Healthcare sales industry
- Proficient in Microsoft Office suite and customer relationship management software
- Ability to excel in a fast-paced environment; Extremely high energy and relentless work ethic
- Ability to work autonomously and follow a strategic plan; Demonstrated ability to set goals and achieve them
- Willing to travel nationally and work remotely and flexibly
- Strong communication skills and understanding of sales process
- Experience in managing a book of business
- Laboratory or Physician RCM experience is beneficial but not an essential requirement
- A strong understanding of the physician sales process, amazing customer service and networking skills, and the ability to pivot between projects daily.
Location
Raleigh, NC
Application/Interview Process (only qualified candidates will be considered and contacted)
- Candidate submits an online application (Resumes are encouraged to be, at most, two pages in length, summarizing experience and key achievements. Please include current contact information.)
- Candidate to undergo a preliminary phone screen
- Candidate to meet with various team members
- Candidate to meet with key executives
- During the interview process, candidates will be asked to deliver a presentation on their suitability for the role. Further guidelines will be provided during the interview process
- Background and reference checks prior to a formal offer