About Us

Who We Serve

AIMA partners with healthcare businesses of all sizes and specialties, including independent and group practices, laboratories, surgical centers, healthcare groups, urgent care facilities, and large health systems. Our approach is tailored to the unique needs of each client, offering solutions that simplify billing processes, optimize collections, and enhance financial performance.

Our Approach

We combine our expertise with cutting-edge technology to streamline complex workflows and remove administrative burdens. From full-service revenue cycle management to targeted consulting, our teams deliver secure and results-driven support tailored to your business.

Key Performance Metrics That Matter

We believe transparency is critical when managing collections. That is why we track and share metrics that demonstrate our effectiveness.

Collections Rate

This reflects the percentage of patient balances we successfully recover. A higher collections rate means more consistent revenue for your practice..

Average Time to Collect

We closely monitor how long it takes to receive a payment once a patient’s responsibility is determined. Shorter collection times mean improved cash flow and reduced stress for your team.

Reduction in Bad Debt

Our services significantly lower the amount of uncollected balances that practices write off. By minimizing bad debt, we directly protect you from writing off debt

Our Values

360° Service

We take a comprehensive approach to every partnership, managing all aspects of the revenue cycle with precision and transparency. Whether you require comprehensive RCM outsourcing or strategic support in specific areas, AIMA ensures that every process operates efficiently.

Secure

Compliance and confidentiality are the foundation of our operations. AIMA upholds the highest standards of data protection, maintaining strict adherence to HIPAA and ensuring that all communication takes place through encrypted, secure platforms.

Affordable

We believe in aligning our success with yours. Our performance-based model ensures that our incentives are directly connected to your business outcomes, fostering trust and long-term growth.

Flexible

Our teams are proficient in a range of practice management systems, allowing us to integrate smoothly with your existing workflows. This flexibility means you can rely on AIMA for solutions that evolve with your organization.

Automated

By leveraging advanced automation tools, we accelerate claims processing and enhance operational efficiency, enabling your staff to focus on patient care rather than paperwork.

Customer-Focused

Every AIMA client receives personalized attention from a dedicated account manager who understands their practice, goals, and challenges. Our team works collaboratively to identify opportunities, resolve issues promptly, and maintain open communication throughout the process.

Transparent

We provide clear insights into your business performance. With AIMA, you’ll always have a complete understanding of your financial health.

Trusted

AIMA is proud to be the strategic partner of choice for healthcare organizations across the nation. Our success is built on trust and reliability.

Our team is available to discuss your practice’s needs.

Contact us today to learn more about how we can reduce bad debt, improve collection rates, and streamline your financial operations.

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Success Stories
From Our Partners

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“We do not know how we could have survived without all of your help. You have overseen transitioning our billing department into the most successful and efficient it has ever been in our history. Through your leadership, we have not only streamlined our operations but also achieved new milestones in accuracy, productivity, and financial stability.In addition, we have successfully transitioned a significant portion of our back-office work to AIMA, giving us the stability and confidence to grow even in a time when most private practices are regressing. Your team’s consistency and professionalism have provided a solid foundation for our continued expansion.We have also developed a dedicated transcription team that allows our providers to spend more valuable time with patients and less time inputting data. This shift has improved both patient care and staff satisfaction—two areas that are at the heart of our mission.”

– Cardiology Clinic, Florida

“I simply cannot believe how great your team is. I don't know how you guys built such a customer-centric service organization. As we continue to grow - I may request some consultation on how we can live up to the AIMA standard for customer service. It's very inspiring.”

– Clinical Laboratory, Midwest

Thoroughly impressed with the quality of the report. It aligns perfectly with what we have been striving for, and I appreciate the effort and attention to detail you put into it. Great job! This report will undoubtedly enable us to move forward with increased accuracy and efficiency. It will be a valuable tool as we work towards winning the claims against the payers. Furthermore, it will assist us in resolving the backlog of idle claims in the system, allowing us to focus our attention on new claims. Let's keep up the excellent work and continue to strive for success.

– Diagnostic Laboratory, Ohio

“We really appreciate all that you have done so far for our organization.  We can already see the difference between you all and our last billing company.  We are excited to continue growing this.”

– Genetic testing Laboratory, Louisiana

“I appreciate your leadership style of taking ownership, holding accountability, being detailed, and ensuring the weekly cadence with your team.”

– Laboratory, Indiana